Horizont E-Mail

animalcare@horizont.com

Horizont Phone

+49 (0) 5631 565 100

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgium, Bulgaria, Denmark, Estonia, Finnland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxemburg, Malta, The Netherlands, Austria, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenie, Spain, Czech Republic, Hungary, Cyprus, Iceland, Liechtenstein, Norway.


Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,90 € per order.

From an order value of 350,00 € onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
0 - 50 kg = 18 €
50 - 100 kg = 30 €
100 - 200 kg = 55 €
200 - 300 kg = 75 €
300 - 400 kg = 95 €
400 - 500 kg = 110 €

For orders over 500 kg please don´t hesitate to contact our customer service team.

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Parcel dispatch (0 - 31,5 kg)

Austria: 9,90 €

The Netherlands, Belgium, Denmark, Luxembourg, Liechtenstein, Czech Republic: 11,90 €

France, Italy, Poland, Slovakia, Slovenia, Hungary: 16,90 €

Croatia, Finnland, Sweden: 23,90 €

Estland, Bulgaria Lettland, Latvia, Romania, Norway: 33,90 €

Portugal, Ireland, Spain: 20,90 €

Greece, Iceland 39,90 €

Cyprus, Malta: 42,90 




From an order value of 350,00 €, we deliver shipments to foreign countries free of cost.

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Austria:
31,5 - 60 kg = 35,90 €
60 - 90 kg = 47.90 €
90 - 120 kg = 58,90 €
120 - 150 kg = 70,90€
150 - 180 kg = 85,90 €
180 - 210 kg = 98,90 €

For orders over 210 kg please don´t hesitate to contact our customer service team.

The Netherlands, Belgium, Denmark, Luxemburg, Liechtenstein, Czech Republic:

31,5 - 60 kg = 23,90 €
60 - 90 kg = 36,90 €
90 - 120 kg = 46,90 €
120 - 150 kg = 58,90 €
150 kg - 180 kg = 69,90 €
180 - 210 kg = 81,90 €

For orders over 210 kg please don´t hesitate to contact our customer service team.

France, Italy, Poland, Slovakia Slowenia, Hungary:

31,5 - 60 kg = 32,90
60 - 90 kg = 48,90 €
90 - 120 kg = 62,90 €
120 - 150 kg = 78,90 €
150 - 180 kg = 94,90 €
180 - 210 kg = 110,90 €

For orders over 210 kg please don´t hesitate to contact our customer service team.

Croatia, Finland, Sweden

31,5 - 60 kg = 34,90 €
60 - 90 kg = 52,90 €
90 - 120 kg = 67,90 €
120 - 150 kg = 85,90 €
150 - 180 kg = 101,90 €
180 - 210 kg = 116,90 €


For orders over 210 kg please don´t hesitate to contact our customer service team.

Estonia, Bulgary, Latvia, Lithuania, Romania, Norway:

31,5 - 60 kg = 43,90 €
60 - 90 kg = 62,90 €
90 - 120 kg = 83,90 €
120 - 150 kg = 102,90 €
150 - 180 kg = 123,90 €
180- 210 kg = 144,90 €

For orders over 210 kg please don´t hesitate to contact our customer service team.

Portugal, Ireland, Spain:

31,5 - 60 kg = 47,90 €
60 - 90 kg = 70,90 €
90 - 120 kg = 92,90 €
120 - 150 kg = 114,90 €
150 - 180 kg = 137,90 €
180 - 210 kg = 160,90 €

For orders over 210 kg please don´t hesitate to contact our customer service team.


For deliveries to Greece, Iceland, Cyprus and Malta, please contact our customer service to obtain a freight quote.

Bulky goods are marked as such in the item description.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options


via PayPal:
-  Payment via PayPal
-  Payment via credit card
- Payment by SEPA direct debit

via Stripe:
-  Payment via Sofortüberweisung [immediate transfer]***Please note that it can take up to 14 days for the payment provider to check your payment and we can only send the goods after the final confirmation***
- Payment via SEPA direct debit (via Klarna)
-  Payment via credit card (via Klarna)
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via credit card
-  Payment via giropay
-  Payment via Apple Pay
-  Payment via Google Pay
-  EPS

In case of questions, please contact us at the contact details mentioned in the Legal Notice.