Horizont E-Mail

animalcare@horizont.com

Horizont Phone

+49 (0) 5631 565 100

We value your opinion - Customer Satisfaction Survey 2026

The horizont group gmbh is providing, since more than 80 years, solutions in the sections of electric fencing, animal husbandry, traffic safety and customized electronic and plastic products. In order to improve our work and to understand our partner´s demands better, we would like to know how you currently evaluate our collaboration. Delivering exactly what you need in the future, we would like to learn how you perceive our collaboration.

By participating in our short customer survey, you are helping us to improve our products, services, and processes in a targeted manner – especially in areas where you benefit the most. Completing the survey takes only 5 minutes. Your responses will, of course, be treated confidentially and analysed exclusively for internal purposes.

Your benefit: Through your feedback, we can tailor our offerings even better to your requirements – from product development and delivery times to service.

All scale questions should be answered according to the following scheme:

  • 1 = low
  • 2 = quite low
  • 3 = neutral
  • 4 = quite high
  • 5 = very high

Please take a moment to complete the following questionnaire. We appreciate your feedback and thank you for participating!

 

Customer Survey 2026

1. Business Area

For which business area are you providing feedback for?

2. In which department are you working currently at your company?

3. Overall satisfaction

4. Availability of our team members

5. Communication

6. Flow of information

7. Professional competence

8. Key products – Please rate

9. Customer service / Complaints handling

10. Innovations / Product development

11. Meeting your requirements

12. Sustainability & Company image

13. Comparison with competitors

14. Importance of horizont as a supplier/partner

15. Expected purchasing volume

16. Sources of information

How do you usually obtain information about our products and services? (Multiple answers possible)

17. Recommendation

18. Suggestions for improvement

19. Contact option

Contact details:

horizont group gmbh is committed to protecting and respecting your privacy. We will only use your personal information to administer your account and to provide the products and services you have requested. From time to time, we may wish to inform you about our products and services and other content that may be of interest to you. If you consent to us contacting you for this purpose, please indicate below how you would like us to contact you:
You can unsubscribe from these notifications at any time. For more information on how to unsubscribe, our privacy practices and how we protect and respect your privacy, please see our Privacy Policy. By clicking "Submit" below, you consent to horizont group gmbh storing and processing the personal data provided above in order to provide you with the requested content.